It seems a few of you (including me) have had problems with your Olay rebate submission. It seems you have been told you did not purchase the right items. One of Mercedes readers from Common Sense With Money got an email sharing what a customer service rep told her:
I originally bought the three body washes at Target back in mid February when they were doing the unadvertised $5 gift card deal. I got my original rebate form and receipt back in the mail today saying that ‘Your request did not include the correct UPC(s) required for this promotion. Only the UPC symbols from the products listed in the offer requirements are acceptable.’ Not quite sure why they weren’t accepted since the rebate says ‘any’, I called the customer service number on the rebate form, she said that they were having a lot of problems with that rebate and just to resubmit everything (not to fill out a new form) with the letter I was sent and it should go through.
Has anybody else received a rejection letter already? If you get a rejection letter from this rebate, call 1-877-471-4886.
Thanks, Common Sense With Money!