Walgreens Store Guide

Walgreens is a drugstore and general merchandise store that sells health and beauty items, as well as office supplies, toys and grocery items. Here’s what you need to know in order to shop at Walgreens with confidence and success.

Corporate Coupon Policy

One of the most important things you should do is become familiar with the Walgreens coupon policy. I recommend you bring a copy of this with you every time you shop in case issues arise. If your store refuses to follow the policy, call Walgreens corporate at 1-800-925-4733.

Register Rewards

Register Rewards (RR) are manufacturer’s coupons that print out from a Catalina machine at the register after you have completed your transaction. They print out after you buy a participating product, which may be advertised in Walgreens weekly ad, and expire in two weeks. There are also Register Reward deals that are not advertised in the weekly ads, but are posted inside the store. Sometimes, a Register Reward deal is completely unadvertised, but still prints.

Register Rewards are manufacturer’s coupons. When you have a RR to use, you can only use one RR per item purchased. If you are purchasing three items, you can use up to a combination of three manufacturer’s coupons and/or RRs. If you attempt to use more than three, the register will beep. If you have more manufacturer’s coupons/RRs to use than products, look for fillers item. Fillers are inexpensive items such as candy, pencils and clearance items, which allow you to use more coupons at checkout. Please note that Walgreens store coupons do NOT count towards your coupon to item ratio. So, if there’s something with an in-ad coupon that you want to use as a filler, you can!

If you purchase more than one of the same Register Reward participating item per transaction, you will only receive one Register Reward, NOT two! To get more than one RR when purchasing more than one of the same qualifying items, you will have to do multiple transactions. However, you can purchase different Register Reward qualifying items in the same transaction, and you will receive one RR for each different qualifying Register Reward item purchased. When you have to buy multiples of an item in order to receive a RR, I will post that in the deal scenarios on my site.

This is very important…most of the time, Register Reward deals do NOT roll! This means that if your receive a $4 RR for purchasing Colgate toothpaste, you cannot use the same RR to purchase another toothpaste and expect another $4 RR to print.

You can use Register Rewards from a different deal to pay for another Register Reward deal, which means you can roll Register Rewards from different deals to help lower your out of pocket expense. I am very good at this, and once, my subtotal came out to 1¢! :D

If your Register Reward did not print, there are a few possible reasons for this:

  • You bought an item that was not eligible for the deal (type or size)
  • The Catalina machine was off or broken
  • The RR deal had ended already
  • The RR has not started yet
  • You did not purchase the right number of items
  • You didn’t hit the purchase amount needed to trigger the Register Reward
  • You paid with a Register Reward you received for buying the same item, or from the same company for the same amount

If you bought the right item, the Catalina machine was on, and you bought during the correct offer period, you can either call the Catalina company at 1-888-322-3814, or have a manager post void your transaction, then re-buy the item(s) at another register.

Walgreens Coupons

Learning how to correctly use Walgreens coupons will ensure that you have a smooth transaction. Walgreens coupons can be found in the weekly ad and inside booklets found throughout the store. Typically, Walgreens will release a new coupon booklet every month, and usually can be found with the weekly ads.

The Walgreens coupons found inside the weekly ads do not count towards your coupon to item ratio, but if you find them inside the monthly coupon booklet, they might.

If you are buying multiples of an item, only one Walgreens coupon is needed. For instance, if you’re buying 3 Reach toothbrushes that are on sale $2 off with in-ad coupon, when they scan the coupon, it will deduct a total of $6.

When you’re using a combination of Walgreens coupons and manufacturer coupons, always hand over the manufacturer coupons first and then the Walgreens coupons. If you use the manufacturer coupon after the Walgreens store coupon, the register will beep to indicate that the value of the coupon is greater than the value of the item. If you give the cashier the manufacturer coupon first, the register won’t beep, and you’ll get a little bit of overage.

When you use a combination of Walgreens coupons from the monthly coupon booklet and manufacturer’s coupons, again, place the Walgreens coupons last. If the Walgreens coupon from the monthly booklet is scanned first, it will attach to the item as a manufacturer’s coupon and will not allow any other manufacturer’s coupons to go through. However, if the actual manufacturer’s coupon is scanned first and then the Walgreens coupon, it should attach as a Walgreens coupon and you won’t have any issues.

Ordering Sale Items

If you’re planning to buy mass quantities of a sale item, you should contact the store and order the item in advance. You can order up to 99 of a particular item. This is much better than coming in on the first day of a sale and completely cleaning out the shelves. They will most likely want you to pay for the order in advance, so be sure to have your coupons with you!

Multiple Transactions

If you’re planning to do multiple transactions, be sure to check out at the cosmetics counter. This way, you won’t hold up the line for other customers, and usually, the cosmetics cashiers have more time to process multiple transactions and coupons.

Rain Checks

Walgreens does issue rain checks, however, you cannot get a rain check on a Register Reward item. Rain checks are good for in-store purchases only and are valid for 30 days. In some cases, a store employee can substitute a similar item of the same brand at the advertised price.

Buy One Get One FREE Deals

If Walgreens is running a buy one get one FREE or a buy one get one 50% off promotion, you can use two coupons against the items being purchased. You could also use a buy one get one FREE coupon in either scenario. If you have issues with this at your store, refer to the Walgreens coupon policy. It does state that on a buy one get one FREE promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero.

Rebate/Gift Receipts

If you need a rebate or gift receipt, here are instructions to get one:

It all starts with the circled button…

  1. Hit the middle button on the left side of the keyboard pictured above. It wasn’t labeled, so we’ll call it the Gift/Rebate button.
  2. It will prompt the cashier to select either “Gift” or “Rebate” receipt, make the selection depending on which you need, then press enter.
  3. Scan the item and proceed as normal. A second receipt will print out at the end of your transaction.

If you need multiple items on one receipt, you’ll need to repeat the whole process for each item. If you need a gift receipt, follow the same instructions, but select gift instead of rebate.

Disclaimer: This post may contain a link to an affiliate. See my disclosure policy for more information.

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